Water Heater Repair in Reno

Tank & Tankless Repair From Reno’s Hard Water Team

When your water heater stops delivering, you need a fast diagnosis from someone who knows what they’re looking at. Pure Water Systems of Nevada has been repairing and servicing water heaters for Reno and Northern Nevada homeowners since 1993. We’re a family-owned, locally operated team with Navien Certified Installer credentials and Bradford White Authorized Dealer status, and our licensed, insured technicians have put in more than 15,000 system installs across the region.

That depth of experience matters here. Reno’s mineral-rich water does things to water heater components that a general plumber may not account for. We do.

Call (775) 261-8565 for water heater repair in Reno. We respond to service requests within 1 business hour, and same-day service is available.

Why Reno Homeowners Call Pure Water Systems of Nevada

We’ve earned a 4.9-star rating across more than 1,500 Google reviews and hold BBB A+ accreditation. Those numbers reflect what 30-plus years of focused local service produces. We’re not a national chain or franchise dispatching a rotating crew. The same team that has been working Washoe County water since 1993 is the team that shows up at your door.

Our Navien and Bradford White credentials mean our technicians are factory-trained on the systems most Reno homeowners are running, not learning on the job. When a repair isn’t cost-effective, we’ll tell you directly and explain what replacement would involve. Financing is available for both repair and replacement work.

Tank & Tankless Water Heater Repair Services

We repair both tank-type and tankless water heaters, covering gas and electric systems. Our Bradford White authorization covers tank unit diagnostics and repair. Our Navien certification covers tankless system repair, including the descaling that Reno’s hard water makes a recurring necessity for tankless owners.

Common repair issues we diagnose and address:

• Sediment buildup: Mineral deposits accumulate at the tank bottom, forcing longer heating cycles and causing the rumbling sounds many homeowners report.
• Anode rod replacement: Once the sacrificial anode rod is depleted, the tank itself begins corroding from the inside; we check and replace rods as part of any thorough service call.
• Heating element failure: Thermal cycling in electric units stresses elements over time, especially when hard water accelerates scale accumulation on the element surface.
• Thermostat malfunction: Inconsistent water temperature often points to a thermostat issue before a heating element problem.
• T&P relief valve issues: Mineral deposits can cause the temperature and pressure relief valve to stick or weep; a valve that isn’t operating correctly is a safety concern, not a cosmetic one.
• Gas valve and pilot assembly: Gas water heater repair calls frequently involve pilot outages, igniter failures, or gas valve degradation.
• Tankless descaling: Scale restriction reduces flow and output; we flush and descale tankless units to improve performance.

What Reno’s Hard Water Does to a Water Heater

Reno’s water supply is moderately to very hard depending on the time of year. Seasonal source blending shifts mineral loading throughout the year: spring runoff brings softer river water, while drier months draw more heavily on well-sourced supply. That variability affects how quickly sediment accumulates and when maintenance becomes urgent.

Northern Nevada’s cold winters add sustained stress on heating elements and gas valves through prolonged heating cycles. Anode rod consumption accelerates in mineral-rich water, and once the rod is gone, internal corrosion begins quietly and advances faster than most homeowners realize. Flushing the tank every 6 to 12 months is the standard recommendation for hard water conditions like Reno’s. We factor all of this into every repair diagnosis.

What to Expect When You Call for Repair

We respond to service requests within 1 business hour. Our technician arrives, diagnoses the specific failure point, and presents your options with costs before any work begins. No surprises.

We keep parts and full units stocked at our Reno warehouse, which makes same-day service possible when a component swap or full replacement is the right call. All technicians are licensed and insured. If a repair won’t hold long-term given the unit’s condition or the underlying water quality factors, we’ll say so and walk you through what comes next.

Get Your Hot Water Back Today

Don’t wait out a failing water heater. Pure Water Systems of Nevada responds fast, diagnoses accurately, and brings 30-plus years of Reno water knowledge to every repair call. Financing is available if the conversation turns toward replacement.

Call (775) 261-8565 to schedule water heater repair. We serve Reno, Dayton, Fernley, and surrounding Northern Nevada communities and respond within 1 business hour.